Terms and Conditions

Enrolment 

  • Performers or their guardians should complete and sign the enrolment form and submit online with the membership fee (for new performers) and tuition fees

Payment of Fees

  • Tuition fees are charged on a two-monthly basis, payable before the first day of the two-month term in which the performer is attending classes. Payment is based on eight classes over the two-month term

  • For payment, we accept cash, EPS, transfers through ATM, and cheques. Please make cheque payable to Kids' Gallery Company Limited

  • Fees must be paid in full before performers may attend classes. We reserve the right to refuse entry to performers if fees have not been paid on or before the first day of each term

Membership Fee

  • Upon first enrolment at Face Productions, we require a membership fee of $200

Refunds

  • We regret that we cannot, under any circumstances, give refunds for classes already paid for

Waitlist

  • Classes are available on a first-come, first-served basis with priority given to siblings of already enrolled performers. When your requested class is full we waitlist the performer

Uniform

  • When attending classes, performers should dress appropriately for their classes, including bringing leggings, dance shoes, or other items of clothing as appropriate. Face uniform is available on the online shop

Make-up Classes 

  • Due to the group nature of rehearsals, we are unable to arrange make-up classes for performers who miss regular training sessions

Public Holidays

  • Face Productions is closed on all public holidays. If one of the eight classes in the term is unavailable due to a public holiday, this class may be made up anytime during the two-month term. Please arrange with us in advance

Enforced Closures

  • We do not hold classes when the warnings for black rain or typhoon signal number 8 or higher have been raised. We regret that we cannot arrange make-up classes for these enforced closures. Classes will resume two hours after the warnings have been lifted

Food and Drink

  • Performers are generally not permitted to eat in class, as food provides a distraction to others and may be dangerous if certain performers are allergic to the food being consumed. Occasionally food is provided as part of a special occasion or longer class session. Please advise us of any food or other allergies

Copyright

  • Parents may take photographs, videos, and recordings but only focusing on their own children, and not on the other performers in the class. Any media used must not cause a distraction to teachers, other performers, or interrupt the class format, and may not be used for commercial or financial gain. You must respect the proprietary nature of all the classes taught at Face Productions and not infringe on copyright, registration marks, and trademarks

Photos and Other Media

  • We reserve the right to use photos, videos, and/or sound recordings of children and their artwork, performances, or classes, for teacher training, curriculum, and/or promotional purposes unless otherwise informed by you in writing

Leaving Face Productions/ Cancelling Class 

  • We assume that the performer will continue with classes from term to term unless you notify us otherwise in writing 

  • We require 14 days written notice prior to the date the performer is leaving, or fees will be charged as usual. Where 14 days notice is given, any remaining pre-paid tuition fees will be credited to your account. Credits unused within 12 months after the performer’s last class will be forfeited and retained by Face Productions 

  • We charge a $200 administrative fee should you withdraw from a course without completing the term

Disclaimer

  • All participants enrolled in activities at Face Productions do so at their own risk and the company is not responsible for any loss, damage, or injury to performers, their family members, and guests as a result of participating in these activities 

  • These terms and conditions are subject to change at any time without prior written notice from Face Productions

  • These terms and conditions apply to regular Face Productions courses only. Courses offered by our partners may have different terms and conditions

Data Collection

  • Productions take your personal privacy seriously. We do not share your email details with external sources without permission.